How much work will I still need to do?
Tell us what you’re planning and where you’d like help. We’ll work through the details with you and shape a plan for your approval. You choose the food, spending, and service scope; we coordinate the agreed details and check back before changes or extra costs. We’ll confirm access arrangements and the onsite contact with you.
What does a personal catering concierge do?
One local contact helps bring your catering plans together, from narrowing practical options and coordinating restaurant details to pickup, delivery, progress updates, and requested setup. You approve the plan, and we handle the agreed coordination.
Do you prepare the food?
No. Silver Platter Logistics coordinates catering logistics and presentation. Food preparation, ingredients, dietary accuracy, allergen information, and kitchen standards remain the responsibility of the selected restaurant or caterer.
Can you help me choose a restaurant?
We can help narrow practical options based on the occasion, location, headcount, preferences, budget, packaging, and delivery requirements. Restaurant availability, menu details, and final food decisions must still be confirmed.
Can you handle communication with the restaurant?
We can coordinate agreed pickup, packaging, timing, supply, and special-instruction details so the organizer has one reliable logistics contact. The exact scope is established before service begins.
How is concierge service priced?
Concierge pricing depends on the amount of planning and coordination required in addition to delivery, distance, order volume, timing, access, setup, and special handling. Tell us what you’re planning, and we’ll help define the support and prepare a custom quote.
Is the food included, and who places or pays for the order?
Food costs and concierge services are separate unless your written quote explicitly combines them. We confirm who places the restaurant order and how payment will be handled before any purchase. No purchasing authority is assumed.
What if I have already ordered the catering?
You can still ask us to coordinate the agreed pickup, access, delivery, supplies, and setup details. Share the restaurant confirmation and tell us what is already arranged so we can focus on the tasks you want to hand over.
Does concierge include servers, cleanup, or equipment rental?
These are not automatically included. Tell us what you need so availability, responsibilities, and any additional costs can be confirmed in advance. The written service plan defines what is included.
What happens if the restaurant is delayed or something changes?
We communicate the issue and coordinate practical next steps within the agreed scope. Changes that affect your menu, spending, or event plan require your approval. We cannot eliminate traffic or restaurant delays, but you have a logistics contact to help manage them.
